Identifying the combinations of motivations and emotions for creating satisfied users in SNSs: An fsQCA approach     

《International Journal of Information Management》2020

Social Networking Sites (SNSs) play an important role in our daily lives and the number of their users increases regularly. To understand how users can be satisfied in the complex digital environment of SNSs, this study examines how motivations and emotions combine with each other to explain high satisfaction. Users’ motivations comprise four attributes, entertainment, information, social-psychological, and convenience. Emotions are divided into their two main categories, that is positive and negative emotions. We draw on complexity and configuration theories, present a conceptual model along with propositions and perform a fuzzy-set qualitative comparative analysis (fsQCA). Through an empirically study with 582 SNSs users, we present eight combinations (configurations) of motivations and emotions that lead to high satisfaction, which highlight the role of high convenience, followed by entertainment and information motivations in being satisfied with SNSs. High satisfaction can be achieved both when positive and negative emotions are high and low, depending on how they combine users’ motivations. None of the factors are indispensable to explain high satisfaction on their own, instead they are insufficient but necessary parts of the causal combinations that explain high satisfaction. This study contributes in SNSs literature by extending current knowledge on how motivations and emotions combine to increase satisfaction, and by identifying specific patterns of users for whom these factors are important and influence greatly their satisfaction.  相似文献   

不同锻炼水平大学生身体自我满意度的比较分析     

杜晓红  唐东辉  赫忠慧 《沈阳体育学院学报》2006,25(5):41-44

采用青少年身体自我量表和体育锻炼习惯问卷,对908名大学生进行测量和调查,结果显示:经常参加体育锻炼大学生其身体自我满意度明显高于没有锻炼的大学生,每周2次以上和每次30分钟以上,均可明显提高其身体自我满意度;经常锻炼的大学生不仅在运动方面的自我评价比较高,对自己外貌、身材和性方面的认识也更积极;体育锻炼对身体自我的影响存在性别差异,对女生的提升作用比较明显,每周1次以上可明显改善其身体自我满意度;身体自我满意度越高,其在健康生活方式及运动感受方面的认识越积极。  相似文献   

图书馆读者服务质量评价指标及方法研究   总被引：29，自引：0，他引：29  

杜也力 《图书馆杂志》2002,21(12):23-26

读者服务质量评价一直是图书馆工作评估中的薄弱环节，其理论和方法的研究正逐渐引起图书馆学界的关注。根据全面、客观的原则，提出了“读者满意程度”与“图书馆服务实绩”相结合的评价指标以及定量与定性相结合的评价方法。强调通过权重系数突出新形势下图书馆“工作人员”，信息教育，知识服务的重要性。  相似文献   

主题图书馆服务用户满意度实证研究——以广州图书馆语言学习馆为例北大核心CSSCI     

蒋知义  郑洁洵  邹凯 《图书馆杂志》2022,(1):60-66

本文总结了主题图书馆服务用户满意度影响因素,并以广州图书馆语言学习馆为研究对象展开实证调查,运用结构方程模型方法研究各影响因素之间的关系。研究发现:专藏资源、馆员服务和主题活动对用户满意度有正向相关关系;主题活动对专藏资源满意度有正向相关关系;空间环境和宣传推广对主题活动满意度有正向相关关系。  相似文献   

图书馆服务质量与读者行为关系研究   总被引：4，自引：1，他引：3  

王频 《图书馆论坛》2008,28(4)

分析图书馆服务质量和读者行为的关系以及影响读者行为的各种变量,阐述了图书馆服务质量不高对读者行为的影响及改进措施。  相似文献   

把职务设计的理念引入图书馆改革     

孟默涵 《晋图学刊》2006,(4):39-41

本文从职务设计理念入手,提出了提高员工工作热情的原则和着眼点,然后落实到作为一个组织的图书馆工作中,从职务投入、职务丰富化、职务轮换、环境改造四方面来论述图书馆改革中应该进行的职务设计,以此来调动很有职业倦怠的图书馆员工的工作积极性,从而实现图书馆的服务目标。  相似文献   

也谈"馆员满意"--读翟丽华女士《"馆员满意"策略初探》有感   总被引：2，自引：0，他引：2  

姚兰玉 《图书馆论坛》2004,24(2):177-179

试从知识经济条件下图书馆员在图书馆的地位、作用的角度，来分析、阐述“馆员满意”与否对图书馆读者服务工作、图书馆事业发展的作用和影响，还就图书馆管理层如何提高馆员在图书馆的满意度，图书馆员自身如何正确看待“馆员满意”。及就翟丽华女士文章中的个别观点提出了自己的见解和看法。  相似文献   

(Desperately) Seeking Service Leadership in Academic Libraries: An Analysis of Dean and Director Position Advertisements     

Michael L. Maciel  Wendi Arant Kaspar  Wyoma vanDuinkerken 《图书馆管理杂志》2018,58(1):18-53

  相似文献   

An integrated model of workload,autonomy, burnout,job satisfaction,and turnover intention among Taiwanese reporters     

Huei-Ling Liu 《亚洲交流杂志》2018,28(2):153-169

This study examines the relationships among workload, news autonomy, burnout, job satisfaction, and turnover intention among Taiwanese reporters. Results of a survey of 1,099 reporters indicate that workload and news autonomy were significantly associated with burnout. In addition, burnout was found to be negatively related to job satisfaction, which in turn had a significant effect on turnover intention. The results not only highlight the important role of workload and news autonomy in predicting burnout, but also extend previous research on journalist burnout by showing that job satisfaction acts as a mediator in the relationship between burnout and turnover intention.  相似文献   

Extending Humor Enactment Research     

Melanie Booth-Butterfield  Penka Kanjeva 《Communication Research Reports》2018,35(4):356-362

Humor orientation (HO) is an individual difference variable that influences production and delivery of humorous communication. Prior research indicates that people who score higher on HO enact humor more frequently and effectively, which in turn leads to more benefits and advantages in a variety of social and psychological outcomes. Research reported here extends this line of analysis with HO for its relationship to a broad gauge measure of benefit, satisfaction with life, extending HO into understudied domains. This study compared Bulgarian adults (n = 100) to several American samples. Primary findings were that Bulgarians were similar to American samples overall but scored consistently higher than Americans on satisfaction with life (SWL). HO and SWL are correlated (r = .27), a medium effect size.  相似文献